WE’RE EXCITED TO HELP YOU WITH YOUR BRAND NEW BEDDING, AND EVERYTHING IN BETWEEN - ALL DAY, EVERY DAY.

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Current response time: 1-2 business days

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(323) 225-8234

Anytime Between 8am to 5pm PST

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helpdesk@comphy.com

Current response time: 1-2 business days


The Comphy Company

7034 Portal Way #110
Ferndale, WAS 98248
Phone: (323) 225-8234

Business Hours:

Monday-Friday
8am to 5pm PST

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We'd love to hear from you. If you have a question, comment or concern, please use the form below and let us know what's on your mind.


FAQs

GENERAL

ARE COMPHY PRODUCTS AVAILABLE ON AMAZON.COM?

No, Comphy products are only sold here at Comphy.com or through our Retail Program at select, authorized Spas, Inns or Bed & Breakfasts around the country.

WHAT ARE THE PRIMARY BENEFITS OF COMPHY BED SHEETS?

Our linens feel like 600 thread count cotton and will feel that way for the life of the product. Breathable microfiber is hypoallergenic and wicks moisture away from the body, ensuring a peaceful and comfortable night's sleep. Our linens are treated for stain release. Our sheets are lighter than a standard cotton sheet, thus they will dry faster. Comphy linens have an extra-fine weave which helps protect against dust mite allergens and bed bugs.

WHAT MAKES COMPHY LINENS 'GREEN', OR ECO-FRIENDLY?

Comphy linens use less energy than any alternative. They're lighter than cotton, therefore they dry faster, they're 100% recyclable and they last 2-3 times longer than a standard cotton sheet (replacing your sheets less frequently significantly adds to sustainability). Plus, Comphy linens are wrinkle free. You'll use less energy from pressing equipment.

DO COMPHY SHEETS REALLY HELP YOU SLEEP BETTER?

We engaged a research firm to study the sleep habits and patterns of test participants, and results show people sleep two hours longer, fall asleep faster and wake up less frequently when sleeping on our sheets.

WHAT IS THE THREAD COUNT?

Silks and engineered fabrics do not use thread count as a measure. Thread count is a tool developed by the cotton industry to help consumers evaluate sheets. Linen industry leaders, government agencies and retailers are recommending abandoning thread count and instead suggesting we should judge sheets by how they feel.

WHAT IS PERFORMANCE FABRIC?

A fabric that provides functional benefits to the consumer, such as moisture management, anti-microbial, and allergen protection.

WHERE CAN I BUY COMPHY SHEETS?

Comphy Sheets can be purchased through our online catalog here.

IS THERE A WARRANTY?

WHAT AND WHO OUR WARRANTY COVERS:

The Comphy warranty only covers any defects in materials or workmanship in all products made from Comphy's signature microfiber twill. Knits, blankets, throws, comforters and duvet covers made with micro-shantung or micro-satin shantung, pillow inserts, decorative pillows, saddles and towels are excluded. This warranty covers the first purchaser only.

To read our entire warranty please click here.

WHAT IS THE RETURN POLICY?

We will accept returns provided an authorization has been given and provided it is an Eligible Item for return.

Authorization:
Contact us by either e-mail (helpdesk@comphy.com) or telephone (323-225-8234) within thirty days of receipt of item(s) if you are requesting a return authorization (RA). Unless previously agreed, there will be a 10% restocking fee.

Shipping:
Unless previously agreed, the customer is responsible for the shipping expense on returned item(s).

Refunds:
Comphy processes refunds within three working days after receipt of the returned item(s) in accordance with the terms and conditions of the RA.

Eligible Items:
A. Any item that is defective in either sewing or fabric within one year of receipt by customer
B. Any regular (not custom-made) item

Non-Eligible Items:
A. Sheets and/or pillowcases and/or pillow inserts and/or comforter inserts are not eligible for return if they have been used. Under health and hygiene regulations these products cannot be resold. Not eligible for return if they have been used or washed.
B. Custom-made items
C. Items used in a manner for which they were not intended
D. Pillows

SPECIFICS & CARE

WHAT SIZES ARE AVAILABLE?

Standard (Eastern) King, California King, Queen, Full, Standard Twin and Twin Extra-Long sizes are all available.

WHAT IS THE FILLING IN THE QUILTED BLANKET?

This too is a microfiber, insuring durability and is non-allergenic.

CAN I BUY EXTRA PILLOW CASES?

Yes. We offer additional pillow cases in Standard (20.5" x 30"), Queen (20.5" x 32"), and King (20.5" x 40") sizes. Pillow cases are sold in sets of 2.

WILL STAINS COME OUT?

Our sheets are treated with a proprietary stain release that is added to the sheets during the dying process. It helps repel stains by not allowing the molecule to bind to the fabric.

WHAT TYPE OF DETERGENT SHOULD BE USED TO GET RID OF STAINS?

The sheets are pre-treated to release stains, however if there is a stubborn stain then we recommend Spray 'n Wash or Shout.

WILL I SWEAT?

No. Poly-microfiber is the fabric of choice for athletic teams and outdoor wear companies such as Patagonia.

DOES IT BREATHE?

Yes. Comphy Sheets and other performance fabrics are woven in such a way to allow air to move freely through it.

ARE SWATCHES AVAILABLE?

Yes. Colors may appear differently on different monitors so we suggest you request a sample swatch for the most accurate color representation. Please fill out our swatch request form if you are interested in receiving physical swatches.

WHAT ARE THE SUGGEST LAUNDERING INSTRUCTIONS?